State Farm® Insurance Agent Torrence McKnight

"Keri did a great job of getting the best rates for auto and umbrella policies. Very determined!"

"Working with you Torrance was like dealing and talking with someone I had known for years! Thank you for thoroughly explaining my coverage all while making sure it was affordable and exactly what I needed.
Your professional experience and knowledge is what helped me make my decision."

"Keri is the best and very helpful. It’s the little things that count!"

"Callie Smith is just so awesome and very patient. I enjoyed working with her and recommended her for your insurance needs."

"5 Star Service, Very Professional, Great job!"

"Great Insurance company. Got me such a better rate. Callie was awesome!!! Def recommend"

"Chelsea was extremely informative. She walked me through the process of transitioning my 3 cars to State Farm Insurance. She was patient and answered all of my questions with ease"

"Very efficient and I got everything I needed!"

"Chelsea Jansen was very helpful. She provided all the information I needed to make the switch from my previous auto insurance provider, even going as far as providing the same coverage at a better rate. Will 100% recommended to others."

"I’m writing this review on behalf of my father who had a home insurance policy with State Farm. When my father switched insurance companies he talked highly of Torrence and the team so I was happy he finally found an agent that was a great fit for his needs…that is until my father passed away suddenly on May 23, 2024. A few days later as I was going through my father’s mail, I discovered that he received a letter from State Farm stating that his insurance would lapse on June 12, 2024. I contacted Torrence and his team immediately to discuss our options. Unfortunately, I was met with a generic response and a forwarded email from the State Farm underwriter, which was inappropriate to forward to a client. Torrance provided no empathy or willingness to assist with the situation.

Without any options and the insurance coverage deadline quickly approaching, I was forced to immediately hire a probate attorney and sell my father’s house as-is to an investor group. If anyone has been through a loss of a loved one, you can understand that selling their home is the last thing that you want to do just mere days after their passing.

I never heard from Torrence or anyone from his agency until today when I received an email from them asking if my deceased father would be interested in “revisiting his insurance needs”.

Even in the worst moments of your life when you think you can depend on your insurance agent, State Farm and Torrence really do not have your back."

"Amazing customer service and experience. Really appreciate Chelsea for her outstanding attention to detail and kindness."

"Working with Chelsea was so seamless and informative, I appreciate her kindness and professionalism while helping me sign up with State Farm car insurance. She also helped me bundle insurance plans so I only have to have an account with one company for lots of different aspects of life which helps so much with my personal organization. Thank you Chelsea, had a great conversation today and excited to get started with my state farm policies :,,,,,)))))!"

"Chelsea Marie Jansen was wonderful! She helped me get the policy I needed at a fair price. I would definitely recommend her to friends and family. Amazing!"

"Most professional insurance agent I ever met. I know this is a good honest man, helped me save so much HE IS A MUST TO GO TO"

"Super friendly and always easy to work with!"

"Always a pleasure doing business with Mr McKnight. His team is professional, knowledgeable and puts the customer first. I couldn't recommend a better agency to do business with to protect your family and assets."

"Great service!"

"Super helpful!"

"I spoke with Callie who was great at helping me bundle renters and auto insurance. I was even able to save money bundling these plans. I feel like my needs were very well taken care of."

"The service here is always delayed. I reached out for a simple spelling correction — which was their mistake — and it took them over two weeks to fix it. I kept getting excuses like “system updates,” and despite following up, I never received a proper response to my emails. Clearly, they don’t care about basic customer service or taking responsibility for their errors. Extremely disappointing experience."

"It was a painless process swapping auto and homeowners over to State Farm thanks to Callie, and we are saving $$. Bonus."

"Incredibly impressed. Kelleigh helped me double my coverage and cut my previous rate, of over 20 years, nearly in half. She was extremely responsive and professional. 10/10 all around"

"I have State Farm insurance and just added a new vehicle to my policy. Torrence McKnight called me after hours and got me all set up with a new policy. He was helpful, kind and professional! I highly recommend Torrence for any of your insurance needs!"

"Two words… PROFESSIONAL AND OUTSTANDING. For context, I am not a loyal person when it comes to insurance; I think it’s the americas biggest scam, but this team right here has been so perfect that I will remain loyal. Thank you again!"

"The whole experience with Mr. McKnight was exceptional. Thanks for helping me with my renters insurance policy."